Form as a Service
for your business
Create, automate, and integrate digital forms. Accelerate your processes across teams, projects, and your entire organization.
Make Form as a Service a success factor
in your digital processes
Forms are more than just a tool for data collection, they are a central component of modern, automated processes. With Form as a Service from cnips, companies can efficiently create, manage, and seamlessly integrate forms into existing systems. Data is not only captured but processed directly:
Workflows are automated, systems are triggered, and processes are accelerated.
This creates end-to-end workflows: from input to backend processing. Whether customer inquiries, internal processes, or complex projects, cnips helps to design your digitalization flexibly, relieve teams, and sustainably and successfully shape your work.
An essential component
Forms are often the first point of contact between companies, customers, and internal teams. If they are not optimally structured, they slow down processes and reduce efficiency. With cnips, you can:
Accelerate and automate processes Improve customer interactions
Enable teams to work more efficiently
Capture and use data in a structured way
Actively drive your digital transformation
The result: faster processes, less manual effort, and lower operational costs – while delivering a smoother experience for customers and teams.
Form as a Service for automated forms and workflows
cnips gives developers the flexibility to create forms without separating data collection from the processes behind it. Design the frontend experience you need and connect submissions directly with your applications, APIs, and automated workflows.
Build visually
Create forms with drag-and-drop and adapt them to your requirements.
Add conditional logic
Control fields and form paths based on user input.
Connect through APIs
Integrate forms with your existing code, applications, and services.
Process data in real time
Make submitted information immediately available to downstream processes.
Route automatically
Trigger the right workflow based on form data and defined logic.
Integrate end-to-end
Connect form input with the business process that follows.
Typical use cases
Customer service & support
Optimize service requests and improve communication with your customers.
Onboarding & registration
Digitize customer and partner onboarding.
Internal & HR
Automate requests, approvals, and internal workflows.
Consider cnips when you need to:
The feature is especially helpful for companies with a high need for customer interaction, organizations with complex internal processes or teams that want to execute projects faster and in a more structured way.
Whether SME or enterprise, form as a service flexibly adapts to your requirements.
Collect data from customers, partners or colleagues in a structured way.
Replace PDF forms and mail attachments with digital processes.
Trigger approvals, checks and follow-up steps automatically.
Keep master data consistent across several systems.
Meet compliance and documentation requirements.
Connect forms with the systems that run your business
Form submissions shouldn’t end in an inbox. With cnips, form data can flow directly into the applications and processes where it is needed.
CRM systems
Route customer inquiries and captured information into customer processes.
ERP systems
Trigger downstream business and operational processes.
HR tools
Connect employee requests, onboarding, and internal workflows.
Ticketing systems
Turn requests directly into service processes.
APIs & custom applications
Integrate forms with your existing architecture and custom code.
Instead of adding another isolated form solution, cnips connects forms to your existing system landscape. This creates seamless processes without media disruptions, strengthening your organization sustainably.
How Form as a Service works in cnips
Build
Create your digital form visually and define fields, conditions, and form logic.
Connect
Connect the form to APIs, applications, and existing systems within your architecture.
Automate
Use every submission to trigger workflows, route information, and start downstream business processes.
One form submission. One connected process – from user input to execution.
Benefits with cnips
cnips goes beyond traditional from solutions and offers a fully integrated iPaaS platform:
Reduce manual data entry, transfers and media breaks
Shorten the time it takes to answer and process requests
Keep full visibility with monitoring, logs and audit trails
Run your forms on European infrastructure and stay compliant
More powerful cnips features
In addition to Form as a Service, cnips also offers but is not limited to:
Event-driven orchestration
FaaS (Function as a Service) for serverless logic
Approvals, including manual employee authorization
Centralized configuration & monitoring
Your forms. Your data. Your control
Keep control of your data architecture. cnips connects forms directly to your existing applications and workflows, processes data in real time, and routes it to the systems where it is actually needed – without creating another permanent data store.
Security is built into form processing with encrypted data transmission, access controls, and auditable processes.
From form submission to automated processes
When forms become part of your automated processes instead of isolated data-entry points, teams spend less time transferring data and more time creating value. With cnips, this means:
Validate and enrich the submitted data automatically
Route requests to the right team, system or approval step
Create records, documents and notifications without manual work
Close the loop with status updates back to the sender
Accelerate your digitalization with Form as a Service
Design your processes more efficiently with cnips.
FAQs: Form as a Service
What is Form as a Service?
Form as a Service describes the provision of forms as a flexible, cloud-based solution. Companies can create, manage, and integrate forms into existing systems without having to operate their own infrastructure.
Unlike traditional form solutions, Form as a Service enables seamless integration into business processes, automated workflows, and centralized data processing. This reduces manual tasks and significantly accelerates the digitalization of processes.
What is the difference between Form as a Service and a traditional form builder?
A traditional form builder primarily focuses on creating and collecting form submissions. Form as a Service with cnips goes further by connecting forms with APIs, applications, and automated workflows, making the form part of an end-to-end business process.
Who can use forms?
Forms can be used by all teams: from customer service to HR to IT and project management.
Can I create conditional forms?
Yes, cnips supports complex, dynamic forms with conditions and branching logic.
Where is the data stored?
cnips is as an iPaaS, no data is stored in the platform.
Can a form trigger an automated workflow?
Yes. Form submissions in cnips can trigger workflows and route information into connected processes and applications. This allows companies to automate what happens after a user submits a form.
How secure is the use of this feature?
Security plays a central role when using digital forms. cnips ensures that all data is processed securely and that the highest security standards are met. This includes encrypted data transmission, access controls, and full auditability. Companies benefit from a secure and compliant solution.